Case Study: Automatic Drive-Thru Window Installation – a UK First

Client Challenge: Improving Drive-Thru Operational Efficiency

J Manny Automatic Door Systems has completed a UK-first installation of an innovative automatic drive-thru window, using the ASSA ABLOY Drive-Thru Express Style system. The first installation of its kind in the UK took place at a site in Scotland.

The bespoke automatic entrance solution was designed to address a specific operational challenge within a busy drive-thru environment. When an order was not ready when a customer initially passed through the drive-thru, trained team members previously had to walk through the restaurant to deliver the order to the waiting vehicle.

The new automatic drive-thru window provides a dedicated access point, allowing trained staff to exit directly through the drive-thru window and deliver the order to the waiting customer.

While simple in concept, the solution provides a practical way to improve the movement of staff and reduce unnecessary journeys through the restaurant, helping the team operate more efficiently during busy periods.

As the first installation of its kind in the UK, the project also demonstrates how innovative automatic door technology can be adapted to meet specific operational requirements within commercial environments.

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Our Solution: First-of-Its-Kind Automatic Drive-Thru Window

Working in partnership with ASSA ABLOY, J Manny installed the first ASSA ABLOY Drive-Thru Express Style window in the UK.

The system combines an ASSA ABLOY SL500 operator with advanced safety technology to provide controlled, reliable automatic operation for trained staff.

The project included:

  • The first ASSA ABLOY Drive-Thru Express Style window installation in the UK
  • An ASSA ABLOY SL500 automatic door operator providing reliable automated operation
  • A dedicated access point allowing trained staff to exit directly through the drive-thru window
  • Full threshold safety sensors providing protection across the lower section of the opening
  • Full door scan safety technology covering multiple protection points across the opening
  • Safety systems designed to detect obstructions and support safe automatic operation
  • A bespoke solution designed around the operational requirements of a busy drive-thru environment
  • Collaboration between J Manny and ASSA ABLOY to introduce the innovative system to the UK market

The combination of automatic operation and advanced safety technology provides a practical solution that allows staff to move efficiently between the restaurant and drive-thru area while maintaining appropriate safety measures.

UK-First Automatic Drive-Thru Window: Project Benefits

First installation of its kind in the UK introducing the ASSA ABLOY Drive-Thru Express Style window to the UK market

Improved operational efficiency allowing trained staff to exit directly through the drive-thru window

Reduced unnecessary journeys helping staff avoid walking through the restaurant to reach waiting vehicles

ASSA ABLOY SL500 operator providing reliable automatic operation

Advanced safety technology incorporating full threshold sensors and full door scan safety technology

Multiple protection points helping detect obstructions across the opening

Bespoke commercial solution designed around the specific requirements of the drive-thru environment

Partnership with ASSA ABLOY bringing an innovative automatic entrance solution to the UK for the first time

Automatic Drive-Thru Window: The Outcome

The completed installation provides the site with a completely new way for trained staff to access the drive-thru area when delivering orders to waiting customers.

By creating a dedicated automatic access point, the system helps streamline staff movement and remove an unnecessary step from the order delivery process. Instead of walking through the restaurant, team members can now exit directly through the drive-thru window.

The installation also demonstrates the potential of specialist automatic door engineering to solve very specific operational challenges. Combining the ASSA ABLOY SL500 operator with full threshold safety sensors and full door scan safety technology provides a sophisticated solution designed for safe and reliable operation.

Most importantly, this project marks a significant milestone for J Manny as the first installation of the ASSA ABLOY Drive-Thru Express Style window in the UK.

Working alongside ASSA ABLOY, J Manny is proud to have helped introduce this innovative solution to the UK market, with further installations planned across the UK and Scotland.

Automatic Drive-Thru Solutions for Commercial Environments

Busy restaurants and drive-thru environments need solutions that can improve operational efficiency without compromising on safety, reliability or ease of use.

At J Manny, we work with leading automatic door manufacturers and technology partners to deliver bespoke automatic entrance solutions designed around the specific requirements of each site.

From innovative drive-thru access systems to automatic sliding doors and other commercial entrance solutions, our experienced team can help identify and deliver the right solution for your building and operational requirements.

If you’re looking for a bespoke automatic door solution for a commercial or drive-thru environment, contact the J Manny team today.

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